Effective Date: 2nd September 2024
1. Introduction
Welcome to YoKash! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is secure.
2. Information We Collect
When you use YoKash, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, date of birth, and other identifying information necessary to create and manage your YoKash account.
- Financial Information: To facilitate transactions, we may collect your bank account details, payment card information, and transaction history.
- Device Information: We may collect information about the device you use to access YoKash, including the device type, operating system, IP address, and unique device identifiers.
- Usage Data: This includes details of your interactions with the app, such as features used, time spent on the app, and pages viewed.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create, manage, and authenticate your YoKash account.
- Transaction Processing: To process deposits, withdrawals, and payments made through the app.
- Customer Support: To provide customer service and respond to your inquiries.
- Security: To detect and prevent fraud, unauthorized activities, and other harmful activities.
- Improvement of Services: To analyze usage trends and improve the app's functionality and user experience.
- Marketing: With your consent, we may send you promotional offers and updates about our services.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who assist us in operating the app, processing transactions, and providing customer support. These providers are obligated to protect your information and use it solely for the services they provide to us.
- Legal Authorities: If required by law, we may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of YoKash, our users, or others.
5. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures, such as encryption, to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request the correction of inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
7. Cookies and Tracking Technologies
YoKash uses cookies and similar tracking technologies to enhance your experience on the app. Cookies help us understand how you interact with the app and allow us to personalize your experience. You can manage your cookie preferences through your device settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on the app and updating the "Effective Date" at the top. Your continued use of YoKash after the changes become effective signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
YoKash
Email: [email protected]
Phone: +256393249027
